FAQS
ARRIVAL AND DEPARTURE AT THE HOTEL PIC***** RELAIS & CHÂTEAUX
What are the arrival and departure times at the Hotel Pic?
Check-in starts at 15:00 and check-out is until 11:00. Flexible hours can be offered upon request.
Is it possible to get a late check-in or check-out at Hotel Pic?
Yes, subject to availability and on request from our concierge.
RESERVATIONS AT THE HOTEL PIC RELAIS & CHÂTEAUX
How can I book a room at Hotel Pic?
Book directly on our official website to guarantee the best rate or contact our concierge.
Can I change or cancel my reservation?
Bookings can be changed or cancelled 48 hours before coming to the Hotel Pic. For group bookings, please contact the reservation at +33 (0) 4 75 44 15 32.
ROOMS AT THE PIC RELAIS & CHÂTEAUX HOTEL
What types of rooms does the Hotel Pic offer?
The Hotel Pic Relais & Chateaux offers several categories of rooms ranging from superior rooms to luxury suites, all decorated with elegance and comfort.
Are the rooms at Hotel Pic equipped with Wi-Fi and TV?
All rooms at Hotel Pic have high speed Wi-Fi, flat screen TVs and premium amenities.
Do you offer family rooms or rooms accessible to people with reduced mobility?
Yes, some rooms at Hotel Pic are interconnected. For people with reduced mobility, please contact the Hotel Pic Booking Department at +33 (0) 4 75 44 15 32 or
contact@pic-valence.com
ACCESSIBILITY FOR PEOPLE WITH REDUCED MOBILITY
Is the hotel accessible to people with reduced mobility?
The public areas of the Hotel Pic are accessible to people with reduced mobility. Only one room is adapted for people with reduced mobility. Please contact the reservation at +33 (0) 4 75 44 15 32 Or at contact @pic -valence Before booking.
SERVICES OFFERED AT THE PIC RELAIS & CHÂTEAUX HOTEL
Does the hotel have a restaurant or a bar?
Yes, enjoy the Michelin-starred cuisine of Anne-Sophie Pic at the three-star Michelin restaurant, the authentic and family cuisine of the Bistrot André or take advantage of the Bar Pic to enjoy a cocktail by the fire or in the gardens in summer.
Is there a spa, pool, or fitness center?
Our hotel has a heated outdoor pool open from May to October depending on the weather. A proposal for tailor-made in-room massages is also available by asking the Hotel Pic Concierge.
Does Hotel Pic offer parking, valet parking and electrical terminals?
Yes, the Hotel Pic has an outdoor car park, a closed garage, valet parking and electrical terminals.
Do you offer shuttle services or local excursions?
On request, we organize private transfers, guided tours and excursions in Valence and the region.
PETS
Are pets allowed?
Small pets are welcomed on request at the Hotel Pic at a special rate.
PAYMENT AND INVOICING
Can I get an invoice for my stay?
Yes, all invoices can be issued upon request upon receipt.
What payment methods are accepted?
VISA, MASTERCARD, AMEX and MAESTRO cards are accepted for payments at Hotel Pic.
EVENTS AND EXPERIENCES
Can I organize an event or a meeting at Hotel Pic?
Yes, Maison Pic offers a very elegant seminar room overlooking an aromatic terrace for all business meetings, seminars or private events. In addition, each of our restaurants can be privatized for private events such as weddings, Communions, Baptisms, Birthdays or other family reunions. Our sales department will be happy to answer all your requests and provide you with an adapted quote. Contact: Sales Department at +33 (0) 4 75 41 80 34
Does Hotel Pic offer local activities or experiences?
Yes, Maison Pic organizes for its customers, upon prior request, wine tourism excursions or other activities with selected partners.
Can I give a Pic gift voucher for a stay or a dinner?
Yes, our gift vouchers are available to offer a stay at the Hotel Pic***** Relais & Châteaux, a gastronomic experience at the three-star Michelin Pic restaurant, a gourmet moment at the Bistrot André, an experience at the Bar Pic. Free time gift vouchers are also available. All our Pic gift vouchers can be found hither
TRANSPORTS
How can we reach the Hotel Pic?
The Hotel Pic is located 285, Avenue Victor Hugo in Valence.
Various types of transport are possible to access the Maison Pic de Valence.
By train:
Valence-TGV station (Rhône-Alpes Sud): you can take a train to Valence Ville and then continue by taxi or bus to Maison Pic.
Valencia-Ville train station: closer to the center, served by the TER. From there, take a taxi, bus or walk depending on your preference.
By car or taxi (address to enter 285, Avenue Victor Hugo, 26000 Valence)
From the A7 motorway, exit 15 “Valence Sud”.
From the A49 motorway, exit “Victor Hugo”.
RESERVATIONS IN PARIS
How do I book a table at La Dame de Pic Paris?
Bookings for an experience at La Dame de Pic Paris are made directly online on our official website or by phone at +33 (0) 1 42 60 40 40. We advise you to anticipate your request, as the number of places is limited.
What are the opening days of La Dame de Pic Paris?
La Dame de Pic Paris is open from Wednesday noon to Sunday evening. The restaurant is closed on Monday and Tuesday.
Does the restaurant La Dame de Pic Paris take allergies into account?
Yes, please report any allergies or dietary restrictions when booking so we can tailor your experience.
Do you accept groups or privatizations?
Yes, we request by contacting the reservations department at contact@ladamedepic.fr. Our team will study your project to create a tailor-made experience.
Are pets allowed at La Dame De Pic Paris?
Pets are not allowed at La Dame de Pic Paris.
You can't find the answer
to your questions?
